Average Reviews:
(More customer reviews)The clock arrived in a timely manner and is as attractive as the picture. All was well until we found the pendulum did not seat properly. Our concern was relayed to Amazon. Amazon relayed the concern to a vendor. The vendor relayed the concern to the manufacturer.
We are now dealing with a third party (manufacturer).
Our most recent email indicates a new clock is on its way. If that's the case it's over-kill for just a pendulum but will probably solve the problem and we would re-score this as a 4-star purchase.
Amazon really seems to be concerned about customer satisfaction.
New clock arrived rather than just a pendulum and everything is just fine. I'm not quite certain who did what, but all's well...
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The Alvarez Wall Clock by Howard Miller is finished in Black satin on select hardwoods and veneers.
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